Mark is an Agile Certified Coach with 20 years in the information technology industry. He is customer and quality-driven, and his desire to learn and excel has led him to many designations. He technically excels in all aspects of the systems development life cycle and is considered very knowledgeable in Agile methodologies which he has tremendous passion for. He has authored and delivered Agile presentations at various conferences. He is able to bring together his excellence in customer engagement, leadership, technical expertise, and historical experience to bear on critical projects to ensure that they are successful.