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(Re)Discovering Business Agility in a VUCA World – Video & Summary

By: Steve Martin | Jun 18, 2020 |  Business Agility,  Video

We’re living in a VUCA (Volatile, Uncertain, Complex, Ambiguous) world. The global pandemic has accelerated the need for agility, making alignment on what agility means for an organization critical. By understanding what your organization values in today’s hyper-turbulent world, you will be able to prioritize the activities and tasks needed to better achieve your business’ objectives.

Key takeaways:

  • Understand what it means to live in a VUCA world
  • Gain clarity on what agility means by comparing various models of business agility
  • Identify factors that will increase your organization’s agility 

This video is a recording of an interactive session at Agile Austin’s Monthly meeting, facilitated by Steve Martin and Kerri Sutey. The majority of interactive exercises have been removed from the video to respect attendees’ privacy. View the full slide deck from our talk, (Re)Discovering Agility

Timestamps: 

  1. Learning outcomes 1:08
  2. Setting context in a VUCA world 2:20 
  3. Audience Poll: Rank business agility challenges from most impactful to least 3:28
  4. Audience Poll: In or a word or two describe agility 8:27
  5. Business agility definitions 10:40 
  6. Business agility models 12:08
  7. 10 Domains of Business Agility created by the Business Agility Institute 12:36
  8. 7 Core Competencies of Business Agility created by Scaled Agile Framework in SAFe 5.0 17:51
  9. 5 Components of Business Agility derived from a study by McKinsey & Scrum.Org 19:54
  10. Commonalities actress the models 23:38 

To learn more about improving your organization’s agility, register for a free 1-hour webinar on the Path to Agility® transformation framework, An Outcomes-Driven Approach To Business Agility.

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Commentary on 14th Annual State of Agile Report – Part 1.

By: Steve Martin | May 29, 2020 |  Agile Transformation,  Business Agility,  Leadership

14th Annual State of Agile Report coverThe eagerly anticipated 14th Annual State of Agile Report was published earlier this week, and like previous publications, there are some fantastic insights. With over 1,100 responses collected from August to December 2019, there appears to be good representation from organizations of various sizes as well as an increase in global representation in the survey. 

Benefits of Agile

The top benefits of adopting Agile in this report are fairly consistent with recent years. The respondents stated by using Agile approaches, they’ve seen greater ability to manage changing priorities, increased project visibility, higher alignment between IT and the business, faster delivery speed/time to market, and increased team morale. These benefits align nicely with the reasons the respondents indicated when asked why they wanted to adopt Agile–acceleration of software delivery, enhancing the ability to manage changing priorities, increasing productivity, and improving alignment between IT and business. 

Digging Deeper into Some Stats

A few statistics stood out, which could highlight some potential areas of opportunity, including: 

  • 51% of respondents said either all their teams or more than half of their teams use Agile. While there is significant usage in half of the organizations in the survey, the other half could have a way to go for adoption.
  • 84% of respondents stated they were “below a high level of competency” with Agile practices (consisting of 54% stating they use some Agile practices but are still maturing, 20% experimenting with Agile, and 10% of either considering Agile or no Agile initiatives). There appears to be opportunities to mature practices at most organizations. 
  • The top two areas in organizations where Agile is prevalent is in software development (37% of respondents) and information technology (26%). With two-thirds of efforts in software or IT, there appears to be an opportunity to incorporate other parts of the organization.

Rate of Adoption – A Decade(ish) Comparison

Looking back to the 2011 survey, at that time, 39% of respondents said that either all teams or more than half of teams use Agile. Compared to 51% in 2020, there was an increase of 12% over nearly a decade. Interestingly, over the last three years, this statistic has hovered consistently around the 50% mark. 

There are two interpretations of this statistic. From a glass half-full perspective, consider the progress made adopting Agile, especially since the Manifesto in 2001. Agile has made major in-roads in how half of the organizations surveyed deliver value to their customers.  

From a glass half-empty viewpoint, look how much further there is to go. Half the companies have scratched the surface (or in their infancy) with Agile, leaving a potential upside opportunity. This leads to two possible questions:

  • Is this a reasonable rate of adoption, especially when the world is under high degrees of volatility, uncertainty, complexity, and ambiguity (VUCA)? 
  • Even though there is an uptick in adoption, what evidence do we have that we are adopting Agile well?

Team Level Practices Still Dominate

Agile Maturity graph from the 14th Annual State of Agile Report by Digital.ai

What is a little more sobering is the number of organizations (54% of the respondents) who indicated that they use some Agile practices, but are still maturing. 

Diving deeper into the Agile practices the respondents stated they used, these practices appear to be mostly at the team level. Some of the top practices include holding Daily Standups, Retrospectives, Sprint/Iteration Planning, and Sprint/Iteration Reviews. 

While this is nice progress, there may be limitations in the overall impact Agile may have for an organization if only team-level practices are emphasized (or worse, over-emphasized). Because the respondents indicated that Agile is primarily used in software development and information technology, there could be a compounding impact (i.e. team-level focus in a just a subsection of a company) that may be hurting the overall adoption and application of Agile. It’s not necessarily adoption that’s important–instead, it’s how Agile can be used effectively to help an organization achieve its goals. 

With the predominant practices implemented primarily among teams, another question arises: what about thinking of the organization from a systems (or holistic, end-to-end) perspective, where an idea for a product or service comes in from a customer and then is delivered out the other side?

Going Beyond “The Team” Focus

Imagine how much more an entire organization might be able to reap the benefits of agility if they were greater aligned beyond the team-level in only information technology or software. With only 16% stating that they were at high levels of competency with Agile, there appears to be much opportunity in the remaining 84%. 

McKinsey’s study in conjunction with Scrum.org found when an entire organization operates with an agility mindset, operational performance increases by 30-50%, financial performance improves by 20-30%, employee engagement increases by 20-30 points, and customer satisfaction improves by 10-30 points. 

So, while helping teams is good (and a necessary prerequisite for scaling), look at implementing an agility mindset at the system and organizational levels to achieve greater benefits for the entire organization. This is why Path to Agility our Agile transformation framework is split into multiple levels (Team, System, and Organization). Distinctly specifying actions to take at each of these levels helps enforce that a holistic approach is needed to establish higher levels of agility in order to achieve overarching business outcomes.

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7 Lessons To Help Transitioning to Virtual Workshops Easier

By: Steve Martin | Mar 30, 2020 |  Agile Coaching,  Agile Training,  Leadership,  Process

An image of a person taking notes during a virtual workshop.As a person who has a high preference for in-person workshops, transitioning to a 100% virtual delivery and facilitation has been an experience to say the least. However, there are a few things I learned in the last few weeks that helped make our workshops more fun and engaging. I’m sure there are many more things to learn, but I wanted to share sooner than later with all my colleagues and folks who are interested in delivering or taking a virtual training course or workshop. In no order of priority, my lessons learned include:

  1. Take a break every hour. I like a 10-min break. It’s enough time to check in on the other housemates (children, pets, etc) who may be a little too quiet (what are they doing…), grab a snack, take a bio-break, etc. Have a timer on the screen to show how much time is remaining.
  2. Video is a must. While some have resisted being on camera in the past, seeing people and their reactions helps establish a sense of community in a time of isolation.
  3. Keep your energy high, yet authentic. The people in my in-person classes give me my mojo. However, with everyone on mute and seeing faces, you don’t get the usual body language cues to keep you going. Talking to the camera takes energy. The 10-min break above helps restore some of that energy for me.
  4. Use breakout rooms. There’s a fantastic feature in Zoom where you can put participants into smaller groups (say, 4 or 5 persons) in their own private mini-virtual conference room to do small activities and discussions. This helps with engagement and deeper discussions, and helps break up an instructor talking for, say, 50 minutes straight…(yikes!).
  5. Use the voting icons in the participant window (if using Zoom) to gain feedback. Do they understand the directions for an activity before they head into a breakout room? Have they had experience in topic A, B, or C? Use the hand raise icon to get a sense of who wants to ask a question.
  6. Have a co-pilot. Things go wrong. My internet connection dropped three times in the final 30 mins of a two-day workshop. Having the co-pilot there helped continuity for the unexpected. As a co-pilot, we also can put helpful hints, tips, and links to further/deeper readings and videos to supplement what the main speaker is discussing. So, those that want more have a list of further resources available to them.
  7. Don’t just try to recreate what you do in the in-person workshops online. I think this is the most important lesson I learned. There are certain activities that just won’t work online (i.e. airplane game, etc.). Go back to your learning objectives. What do you want them to know or realize? Then, go from there. Get creative. We’ve had to introduce new activities and tweak old ones. While the new activities may not be all that sexy with the latest tools, they do help illustrate the learning needed.
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“Make Shift Happen: Harnessing Culture for Change” Presented at Keep Austin Agile 2019 by Steve Martin

By: Steve Martin | Oct 09, 2019 |  Agile Transformation,  Leadership,  Slides,  Video

  Culture is listed in many surveys as one of the biggest barriers organizations have in adopting Agile frameworks. While it is true that culture can be a blocker for change, culture can also be used to help accelerate adoption and transformation. Being able to identify and understand how culture is used at your organization is an important first step in any Agile framework adoption.

In this workshop at Keep Austin Agile, attendees learned how to determine which culture(s) are present at their company and how to harness it in order to make shift happen.  For additional reading, check out our Business Outcomes series:

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“Make Shift Happen: Leading Change” Presented at Global Scrum Gathering Austin 2019

By: Steve Martin | May 28, 2019 |  Agile Transformation,  Leadership,  Slides

Change is hard. Despite our best efforts, approximately 70% of change initiatives fail. For the 30% that did not fail, there was most likely tension along the way. The truth is, change is inevitable and organizations do not change… people do.

In this session at Global Scrum Gathering 2019, Steve Martin discussed how organizational change is a mindset shift that begins with leadership.

Key Takeaways from “Make Shift Happen: Leading change”

  • Competitive advantage is temporary – constant change is the “new” status quo
  • Employees at all levels experience fear of change
  • We need to shift focus on the processes of change management and towards leading the creation of change “engines” that harness change