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Millennials And The 9 – 5: 18 Statistics Important To Attracting And Retaining Millennial Talent

By: Resalin Gurka | Mar 08, 2016 |  Article,  Leadership

Millennials in the workplace - a millennial woman working on a computer

You may have seen them working on the couch in the common room or maybe you haven’t actually met them at all. Perhaps you have only interacted with them via Slack, email, phone, or, their favorite, text. At this moment, they are between the ages of 22 and 34. They are either just entering the workforce or coming into management roles. According to the US Bureau of Labor, 2015 was the year they surpassed the number of Gen X’ers and Boomers in the workplace. Meet the Millennial.

Understanding how to attract and retain Millennials should be an important part of your hiring strategy, particularly when data shows “loyalty challenge” is very real. According to the 2016 Millennial survey by Deloitte, nearly ⅔ of Millennials plan to leave their job by 2020.

Deloitte surveyed 7,700 Millennials from 29 countries around the world. All are college graduates who are currently employed in large private sectors. Surveyors asked the group various questions about their current employer and what they are looking for in a new opportunity, including factors swaying employment decisions, characteristics of a successful business, personal values, and what makes them happy at work. The following statistics about Millennials in the workplace are taken from that survey.

  • 25% of Millennials in the workplace expect to leave within the year.
  • Millennials in emerging markets are less loyal than those in established markets. Peru has the least loyal of the group with 82% of their Millennial workforce expecting to leave in less than five years.
  • Millennial parents are more loyal than those without children (32% vs 24%).
  • Only 28% of Millennials feel all of their skills are fully utilized.
  • 63% of Millennials feel their leadership skills are not being developed and 71% of Millennials who will leave in the next two years are dissatisfied with how their leadership skills are progressing.
  • Only 16% of Millennial women lead a department compared to 21% of their male colleagues.
  • 58% of Millennials believe their businesses behave ethically, up 52% from last year.
  • 57% of Millennials feel the leadership is helping to improve society.
  • Biggest values that facilitate long-term business success are employee satisfaction (26%), ethics and integrity (25%), customer care (19%), and quality (13%), according to Millennials.
  • 49% of Millennials have passed on opportunities because they did not align with their personal values.
  • 68% of Millennials with mentors intend to stay at their current job for more than five years.
  • Of 14 factors that influence a Millennial’s employment choice, pay was the biggest factor at 22% followed closely with good work/life balance at 16.8% and career advancement at 13.4%.
  • Women are more likely than men to rate career progression as a major factor in employment choice.
  • 88% of Millennials want to choose (within limits) their own start and finish time of the work day.
  • 75% of Millennials express a desire to work remotely or want more opportunities to do so.
  • 76% of Millennials working in a creative and inclusive culture report high levels of productivity
  • During an ideal work week, Millennials want 50% more coaching and mentoring time than they currently receive.  
  • Only 29% of Millennials feel like they have total control of their career.

Eventually, Millennials in the workplace will progress from entry level to the boardroom. How will they impact “work” as we know it. Will the tech industry continue to boom as the first generation of digital natives play a bigger role?  Will forms of communication change? How will projects get completed, work get done? Please share your thoughts below.

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How To Build Trust In The Workplace

By: David Hawks | Feb 15, 2016 |  Article,  Leadership,  Team

Two team members help each other hike up a mountain. That's a lot of team trust in their workplace. Image courtesy Paul C. Bronson

My team is asking for extra resources because they don’t have enough time to get everything done. But they want to spend part of their work day on trust activities. What gives?

For some, the team building, focus on communication, and opportunities to reflect provided in the Scrum framework are too much, a little too hippie. It may seem like a waste of time. However, lack of trust in leadership and among team members can result in decreased productivity, halfhearted attempts at innovation, and a hostile workplace. (more…)

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Agile Transformation Pitfall #9 and #10: Misalignment between the team, customers, and the IT enterprise organization

By: David Hawks | Jan 25, 2016 |  Agile Transformation,  Article,  Leadership

Since these Agile transformation misalignment pitfalls are straightforward and related to one another, we thought it would be easier to deliver them in one post. These pitfalls are geared more towards the IT Enterprise rather than a product shop but still good lessons to keep in mind. Read the previous posts if you need a refresher.

Agile Transformations Pitfall #9: Teams Not Aligned With Customers

Agile Transformation Misalignment - happy, neutral, sad facesIT organizations are shifting the focus from projects to products. This is a good thing for a few reasons.

In a project-focused environment, a team is assembled for a specific project and re-allocated to another when complete. This has two impacts:

  1. Breaking the team apart and moving members around will cause a decrease in performance. Everything you have invested in team building and domain knowledge by the team is lost.
  2. Customers lose support and attention. When a team goes away after the project is done, in order to get any additional enhancements to the product they have to get another project approved. y This typically requires getting something approved again through their portfolio management budgeting process which may happen months or years later.

(more…)

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Agile Transformations Pitfalls #8: Focusing Only On The Team

By: David Hawks | Jan 11, 2016 |  Agile Transformation,  Article,  Leadership

Avoid agile pitfalls like this fork in the road and take the right pathAnd…we’re back to our regularly scheduled program. Before the holiday break, we discussed Agile Pitfall #7, Not Improving Technical Practices. Time for number eight, solely focusing on optimizing at a team level instead of optimizing across the whole organization.

How leadership deals with issues raised by the eighth pitfall could mean the start of a great era in the organization….or a failed transformation.

It’s common for leadership to believe that as long as the team is implementing Scrum and all of its trappings, the transformation is going smoothly. In the beginning, that may be the case. However, as the team matures with agile practices, they will face roadblocks they cannot remove on their own. Perhaps it’s a new testing environment or another test engineer–whatever it is, teams will need to escalate these issues to management.

Here, leaders encounter a fork in the road. How they respond to their team can make or break an Agile transformation.

While the team is responsible for the day-to-day implementation of Agile, it’s the organization’s responsibility to support the endeavor. It doesn’t say much for the leadership team if they ask the team to adopt Agile but doesn’t do anything to remove impediments or ensure success.

Did they really want the team to BE Agile or just SAY that they are? What effects will these actions (or lack of) have on trust between the team and leadership? Leaders need to change their questions from, “How productive is the team?”, to “What are you learning?” and “How can I support you?”

According to a survey by Interaction Associates on workplace trust, employees believe that a high level of trust in leadership is necessary for them to be effective at their jobs. Of the five ways leadership can build trust according to employees surveyed, “Set me up for success with learning and resources” was number three. Other ways include:

  • Soliciting input from the team especially if they will be affected
  • Providing background information when possible
  • Admitting mistakes
  • Not punishing people for raising issues

As issues are raised and roadblocks identified, it’s imperative to have a system for handling them, particularly with new transformations. With Agile, the management team is freed up to work on cross-team, organizational concerns since they are no longer in the day-to-day. One solution is to have a team of managers who help solve problems.

Another solution is to create a Transformation Team with an executive team member championing the transformation. The Transformation Team consists of cross-functional representatives who are excited and passionate about the new direction. Having the management team or the transformation team (having both is better), will help to optimize the whole value stream and shorten time to market.

Check out the final installment of the series, Pitfalls #9 and #10. Catch up on the series by reading pitfalls 1 – 7 listed below.

For more on our approach to building lasting business agility, you can check out our Transformation Services page.

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5 Ways Executive Leadership Can Affect the Success of an Agile Adoption

By: Mike Lepine | Apr 17, 2015 |  Agile Transformation,  Article,  Leadership

According to the 2015 State of Agile Survey, the top three benefits of an agile adoption are:

  1. The ability to manage changing priorities
  2. Improved team productivity
  3. Greater project visibility

We’ve found that executive leadership plays an integral role in the success of an agile adoption. Here are the top 5 things executive leadership can do to realize these benefits. (more…)

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Agile Benefits – Deliver Double the Value

By: Agile Velocity | Nov 05, 2014 |  Article,  Leadership,  Scrum,  ScrumMaster

Are you successfully realizing agile benefits and effectively delivering software?

David Hawks, CST, CSC, and CEO of Agile Velocity, demonstrates how our Technical Player-Coaches work with your team(s) and help organizations realize a 50% gain in productivity.

Say you need to get 50% productivity increase, if I have a team of 6 people, you can add 3 people, but there are a lot of logistical problems with that, and it takes a lot of time. Or you can go Agile.

One of the difficulties of Agile is that you don’t know what you don’t know. We started a project where we were gonna do four 2-week sprints, and at the end of the fourth sprint, we had planned a 2 week hardening sprint, where we fixed everything. We thought we were getting it done, but it wasn’t done-done. We pushed the bugs out, deferring them. So the bug fixing ended up taking 8 weeks. It ended up taking much longer because we weren’t getting things to completion. Going slow to go fast would have been faster. You can realize value earlier.

Want to deliver double the value in half the time?  Click here to learn more about Technical Player-Coaches and how they can help your organization.

More posts:

Using Agile to Deliver Double the Value in Half the Time Series

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Do you Divide and Conquer or Swarm?

By: David Hawks | Jun 04, 2013 |  Article,  Leadership,  Team

Football players tackling, swarm

Imagine you have 6 developers and 6 features to build, estimated at 1 month each. Leadership says they are all top priority. Traditional managers would optimize on individual efficiency and assign each developer 1 feature to focus with minimal interruptions.

Here is the problem: Something is going to change.

What if half way through the month a new higher priority feature is assigned to the team? Do you take someone off of their feature and absorb a switching cost? What happens when the developer goes back to their original feature weeks later? Do you double the load of your best developer and ask them to be a hero?

Or what if Feature 3 turns out to be twice as big? If all of these features are on the same code base, then all of the features may be delayed waiting for the long straw.

What if instead of starting all 6 features at the same time we just started working on 2? What would be the impact to change now?

If halfway through we learn of a new priority, we still have the option of delaying the whole thing but we also have the option of deprioritizing one of the original features without much switching cost.By swarming the team on a few problems and working collaboratively (instead of in silos), not only do we get the benefit of less Work in Progress allowing more agility to absorb changes, but we also benefit from increased knowledge transfer.

Swarming and collaborating are new skills agile teams must learn in order to be highly effective with Scrum or Kanban. Don’t focus on trying to optimize the efficiency of one individual’s output, but instead focus on optimizing to achieve great outcomes.

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Qualities of a Good Team Player

By: Agile Velocity | May 29, 2013 |  Agile,  Article,  Leadership,  Team
Blue Angels are team playersThe word “team” in Agile Team is hugely important and something we rarely give much thought to.  I recently browsed the web to discover and define what really makes a good team player.  Part of my personal journey is to improve as a member of my team.  I look to these words for inspiration.

Coming together is a beginning.
Keeping together is progress.
Working together is success.

– Henry Ford
None of us is as smart as all of us

Dependable, reliable, and consistent

You can count on a reliable team member who gets work done and does his fair share to work hard and meet commitments.

Communicates Constructively

Teams need people who speak up and express their thoughts and ideas clearly, directly, honestly, and with respect for others and for the work of the team.

Shares openly

Good team players share. They’re willing to share information, knowledge, and experience. They take the initiative to keep other team members informed.

Asks “What can I do to help the team succeed?”

Team members who function as active participants take the initiative to help make things happen, and they volunteer for assignments.

Listens

Teams need team players who can absorb, understand, and consider ideas and points of view from other people without debating and arguing every point.

Cooperates

Good team players, despite differences they may have with other team members concerning style and perspective, figure out ways to work together to solve problems and get work done. They respond to requests for assistance and take the initiative to offer help.

Flexible

A flexible team member can consider different points of views and compromise when needed.

Problem-solver

They’re problem-solvers, not problem-dwellers, problem-blamers, or problem-avoiders. They don’t simply rehash a problem the way problem-dwellers do. They don’t look for others to fault, as the blamers do. And they don’t put off dealing with issues, the way avoiders do.

Considerate

Team players treat fellow team members with courtesy and consideration — not just some of the time but consistently. They care about the team winning.

When observing the best teams, it is difficult to identify leaders.

  • The creative type who generates ideas called the Plant
  • The extrovert who has good networks (the Resource Investigator)
  • The dynamic individual who thrives on the pressure (the Shaper)
  • The person who soberly evaluates the usefulness of ideas (the Monitor-Evaluator)
  • The cooperative team player (the Team-worker)
  • The ones with specialist skills (the Specialist)
  • Those who turn ideas into solutions (the Implementer)
  • The person who get issues completed (the Completer-Finisher)
  • The person who keeps the team together effectively (the Co-ordinator).
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The Lean Startup Book Review

By: Agile Velocity | Jan 11, 2013 |  Article,  Leadership

The Lean Startup by Eric Ries is without a doubt one of the better entrepreneurial books I have read.  The book claims to explain “how today’s entrepreneurs use continuous innovation to create radically successful businesses.”  The author’s writing is easy to follow, and he uses a lot of real-life examples to help drive his points.   On one hand, I look back and say much of this is common sense…of course that is what you should do, but on the other hand I feel this book is somewhat game-changing as Ries has simplified some powerful techniques explaining how to cut through uncertainty plaguing many start-ups and hindering innovation at existing companies.

First, Ries explains that entrepreneurs are everywhere and defines that the model is not limited to actual start-up companies, but can be applied to any business.

A startup is a human institution designed to create a new product or service under conditions of extreme uncertainty.

The foundation of the book is to use the “Build-Measure-Learn feedback loop” to help steer your startup.  While the concept is not exactly new, he does provide interesting insight into what he calls innovation accounting to measure progress and how many metrics can be categorized as “vanity” rather than “actionable.”  And finally, Ries explores techniques for accelerating the Build-Measure-Learn feedback loop even as it scales.

Here are additional quotes I enjoyed:

The MVP is that version of the product that enables a full turn of the Build-Measure-Learn loop with a minimum amount of effort and the least amount of development time.

As you consider building your own minimum viable product, let this simple rule suffice: remove any feature, process, or effort that does not contribute directly to the learning you seek.

A startup’s job is to (1) rigorously measure where it is right now, confronting the hard truths that assessment reveals, and then (2) devise experiments to learn how to move the real numbers closer to the ideal reflected in the business plan.

As they say in systems theory, that which optimizes one part of the system necessarily undermines the system as a whole.

Validated was defined as “knowing whether the story was a good idea to have been done in the first place.”

A pivot requires that we keep one foot rooted in what we’ve learned so far, while making a fundamental change in strategy in order to seek even greater validated learning.

Every entrepreneur eventually faces an overriding challenge in developing a successful product: deciding when to pivot and when to persevere.

The more money, time, and creative energy that has been sunk into an idea, the harder it is to pivot.

Failure is a prerequisite to learning.

Small batches pose a challenge to managers steeped in traditional notions of productivity and progress, because they believe that functional specialization is more efficient for expert workers.

When I work with product managers and designers in companies that use large batches, I often discover that they have to redo their work five or six times for every release.

As an agile practitioner, much of the book is validation of the learning and course correction ingrained through years of practice.  While you will find very insightful information on how to measure and learn through reading this book, I believe it’s worth a caution that applying the techniques in this book are much harder while you are the one performing the execution of tasks.  In my experience, it is much tougher to be as objective as necessary without some help from an outside party to help validate results and lessons of your experiments.  I will end with one final quote on this note:

“Organizations have muscle memory,” and it is hard for people to unlearn old habits.

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Five Responsibilities of Team Members When Transitioning to Agile

By: David Hawks | Sep 27, 2010 |  Agile,  Article,  Leadership,  Team

Transitioning processes and cultures simultaneously is very difficult. A Successful Agile transition requires team ownership and engagement in developing the best process to fit your unique culture and environment. Five areas where team members are integral to push the process forward and become successful are outlined below.

Seek Constant Improvement

To achieve improvement, the team should define and align to the same goals. As a team, conduct an exercise to define the qualities of a successful team to focus them in the same direction and give them something to drive towards. Once the initial goals are met, set the bar higher, and always strive to be better. Celebrate success internally and market your success externally. Share what is working and what the team is learning with management and other teams.

Get Curious

It is important a team push themselves to be better. In this industry, it is no longer acceptable to just be a tech expert; you also need to work more productively in a team environment. Take advantage of numerous sources of information by reading books and blogs and sharing interesting tidbits with your peers. Learn how others work since someone else has probably encountered similar problems.

Challenge Everything

Just because someone else thinks it is the “right” way to do things, doesn’t mean it is. In early adoption, everyone is learning and no one is an expert. Always keep in mind there is no one right answer. Examine multiple points of view and try the approach the team thinks will succeed in your environment. It is natural to be skeptical, but try to be fair and open-minded.

Be Solution Oriented

It is imperative to maintain the right mental attitude. Change is stressful, but it is not constructive if you are not doing anything to fix it. Don’t just point out problems, but help devise solutions. Don’t blame outside the team, first determine how the team can solve the problem. If the struggle continues, then escalate.

Experiment

 And the most important thing to keep in mind is in the beginning, you are not going to get it right. One advantage of short cycles is you can try something, gather some data, inspect the results, and adapt from there. Try different options and tweak a little bit at a time.